Adding a session followup email

How to add an automated followup email to a session
Written by Jeff Barson
Updated 2 years ago

Add a followup email that is sent after a session is successfully completed or ended to keep participants engaged. 

To add a followup email:

  1. Open the options panel for any session
  2. Click on Follow-up email
  3. Write your message for this session
  4. (Optional) Set a timer for when to send the email

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Followup emails are part of the session and do not effect the program schedule. 

They are sent only when a session is successfully completed or ended. They are not sent if a session is abandoned or left incomplete.

Use follow emails to; say thank you, send a promotion, provide additional information, or anything else you want to include.

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