The Feedback & Coaching Prompt is a powerful tool that allows you to customize how Storyline Intelligence provides feedback, guidance, and support to users. This prompt works in harmony with other custom prompts, core prompts, patient history, user responses, and additional data to create a holistic and personalized experience.
Key Points:
- Integration with Other Prompts and Data: The Feedback & Coaching Prompt interacts with Custom Prompts (like Goals, Audience, Communication Style) and considers patient history and session data to generate tailored responses.
- Safety and Compliance: Storyline's Core Prompts establish safety and security guardrails, ensuring that all feedback and coaching comply with regulatory standards and ethical guidelines.
How to Create and Edit Custom Feedback & Coaching Prompts
Go to: Program > Program Settings > Intelligence > Feedback & Coaching
- Describe the Coaching Style: Specify how you want the AI to provide feedback. Consider aspects like tone, depth of guidance, and motivational techniques.
- Align with Goals and Audience: Ensure that the coaching style matches the program's goals and is appropriate for your audience.
- Incorporate Specific Techniques: If applicable, mention any coaching methodologies or frameworks you want the AI to use (e.g., CBT techniques).
Best Practices for Crafting Effective Custom Feedback & Coaching Prompts
1. Be Specific and Clear
Define Objectives Clearly: Clearly state the desired outcomes of the feedback and coaching.
- Example: "Provide motivational feedback that encourages users to maintain a healthy lifestyle by highlighting their progress and suggesting achievable next steps."
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Use Direct Language: Avoid ambiguous terms; be precise in your instructions.
2. Align with User Needs and Context
- Consider the Audience: Tailor the prompt to the specific needs, preferences, and cultural background of your users.
Example: "Use empathetic language suitable for teenagers managing anxiety, focusing on building trust and providing reassurance." - Be Clear and Specific: Clearly state the desired coaching style and avoid vague language.
Example: "Provide motivational feedback that encourages users to maintain a healthy lifestyle by highlighting their progress and suggesting achievable next steps." - Use Positive Language: Encourage the AI to provide feedback that is supportive and constructive.
- Define Boundaries: Focus on your programs goals and specify any topics or approaches to avoid, ensuring the coaching remains appropriate.
- Align with Other Prompts: Make sure your feedback and coaching prompt complements your goals, audience, and communication style.
- Consider Cultural Sensitivity: If your audience is diverse, ensure the coaching style is inclusive and culturally appropriate.
- Reference Techniques: If you want the AI to use specific coaching methods (e.g., motivational interviewing, CBT), mention them explicitly.
Understanding How the AI Processes Your Prompt
When you input a custom Feedback & Coaching Prompt, the AI processes it along with other custom prompts and the core prompts to generate responses. Here's how it works:
- Input Integration: The AI combines your custom prompt with other inputs, including Platform Inputs and External Data, to understand the context.
- Core Prompt Alignment: The AI checks the proposed response against the core prompts to ensure compliance with safety and regulatory standards. Core Prompts ensure that all AI outputs comply with regulations like HIPAA and GDPR.
- Response Generation: The AI generates a coaching response that reflects your custom prompt, aligns with the program's goals, and is appropriate for the audience.
- Guardrails: In cases where Custom Prompts conflict with Core Prompts, Core Prompts take precedence to maintain safety and compliance. They prevent the AI from providing harmful advice or engaging in inappropriate interactions.
- Feedback Loop: The AI continues to adapt its responses based on ongoing interactions and any updates you make to the custom prompts.
Understanding this process helps you craft prompts that effectively guide the AI's behavior while ensuring that all interactions remain safe and compliant.
Examples of Custom Feedback & Coaching Prompts
1. Healthy Lifestyle
Example: "Provide encouraging and actionable feedback that motivates users to adopt and maintain healthy lifestyle habits such as regular exercise, balanced nutrition, and adequate sleep. Use positive reinforcement and celebrate small victories to keep users engaged."
- Encourages a motivational coaching style.
- Focuses on positive reinforcement.
- Aligns with goals of promoting healthy habits.
2. Symptom Monitoring
Example: "Offer empathetic feedback when users report symptoms, acknowledging their experiences. Provide guidance on managing symptoms and recommend when to seek professional medical advice. Avoid diagnosing or providing medical treatment."
- Emphasizes empathy and support.
- Guides users without overstepping into medical advice.
- Complies with regulatory limitations.
3. Treatment and Medication Compliance
Example: "Gently remind users about the importance of adhering to their treatment and medication plans as prescribed by their healthcare provider. Use motivational interviewing techniques to address potential barriers and encourage commitment without being forceful."
- Supports treatment adherence.
- Utilizes motivational interviewing.
- Maintains a respectful and non-coercive tone.
4. Cognitive Behavioral Therapy (CBT)
Example: "Employ CBT techniques to help users identify and challenge negative thought patterns. Provide reflective feedback that encourages users to consider alternative perspectives and develop coping strategies for managing stress and anxiety."
- Directs the AI to use CBT methods.
- Aims to promote self-reflection and coping skills.
- Suitable for programs focused on mental health.
Frequently Asked Questions (FAQ)
1. Can I use specific coaching methodologies in my prompt?
Yes, you can specify coaching methodologies such as CBT, motivational interviewing, or solution-focused approaches in your custom prompt to guide the AI's coaching style.
2. How do the core prompts affect my custom Feedback & Coaching Prompt?
Core prompts ensure that all AI responses are safe, appropriate, and compliant with regulations. They act as guardrails, so while you can customize the coaching style, the AI will avoid prohibited content and maintain ethical standards.
3. What should I do if the AI's feedback doesn't match my expectations?
Review and refine your custom prompt for clarity and specificity. Ensure that it aligns with your goals and audience prompts. If issues persist, consider reaching out to support for assistance.
4. Can I customize the feedback for different user groups within the same program?
No. Custom prompts apply at the program level. If you need different feedback styles for different user groups, consider creating separate programs or adjusting your prompt to address the diversity.
5. Is there a character limit for the custom Feedback & Coaching Prompt?
While there's no strict character limit, we recommend keeping prompts concise and focused to ensure the AI can effectively process and implement your instructions.
6. How often should I update my Feedback & Coaching Prompt?
Update your prompt whenever your program goals change or if you notice that the AI's feedback could be improved. Regular reviews help maintain the effectiveness of the AI coaching.
7. Will the AI ever provide medical advice or diagnoses?
No, the core prompts prevent the AI from providing medical diagnoses or specific medical advice. The AI can offer general guidance and encourage users to seek professional help when necessary.
By effectively utilizing the Custom Feedback & Coaching Prompt, you can enhance the impact of your programs within Storyline Intelligence, providing users with personalized, supportive, and meaningful interactions.
If you have any further questions or need assistance, please contact our support team.
