The Custom Audience Prompt is a powerful feature in Storyline Intelligence that allows you to define and tailor the AI's interactions based on the specific characteristics of your target audience. By specifying details about your audience, you enable the Program Agents to deliver more personalized, relevant, and effective communications.
What is the Custom Audience Prompt?
The Custom Audience Prompt is a user-defined instruction that describes the demographic, psychographic, and situational attributes of your intended audience. This includes factors such as age, gender, cultural background, health conditions, emotional state, and any other relevant characteristics. By providing this information, you help the AI understand who it is communicating with, allowing it to adjust its language, tone, and content accordingly.
Interaction with Other Prompts and Data
Integration with Custom Prompts
The Custom Audience Prompt works synergistically with other Custom Prompts like Goals, Feedback, Communication Style, Reporting, and Emergency Protocols. Together, they shape the AI's behavior to align with your specific objectives and audience needs.
- Goals Prompt: Defines what you aim to achieve with the audience.
- Feedback Prompt: Specifies how the AI should provide feedback to the audience.
- Communication Style Prompt: Determines the tone and language to be used.
By combining these prompts, the AI can deliver messages that are not only goal-oriented but also resonate with the audience's preferences and expectations.
Interaction with Core Prompts
Core Prompts are foundational guidelines that ensure all AI interactions are safe, compliant, and ethical. The Custom Audience Prompt operates within these guardrails, meaning any customization you apply will still adhere to regulatory requirements and safety protocols.
Utilization of Patient History and Responses
The AI leverages patient history and previous responses to further personalize interactions. For example:
- Patient History: Medical records, past interactions, and treatment plans inform the AI about the patient's background.
- Responses: Real-time feedback from the patient allows the AI to adjust its approach dynamically.
By considering both the Custom Audience Prompt and individual patient data, the AI can deliver highly customized and responsive communications.
Incorporation of Other Data Sources
External data, such as clinical guidelines or drug interaction databases, can also influence how the AI interacts with the audience. This ensures that the information provided is accurate, up-to-date, and relevant to the audience's needs.
Safety and Compliance with Core Prompts
Storyline Intelligence's Core Prompts act as safety and security guardrails that:
- Ensure Regulatory Compliance: Adhere to HIPAA, GDPR, and other relevant regulations to protect patient privacy and data security.
- Promote Ethical AI Use: Prevent the AI from generating inappropriate or harmful content.
- Maintain Consistency: Provide a standard framework within which all customizations operate.
By doing so, Core Prompts allow you to customize the AI experience confidently, knowing that all interactions remain safe and compliant.
Best Practices for the Custom Audience Prompt
- Be Specific and Detailed: The more precise you are about your audience, the better the AI can tailor its interactions.
- Consider Cultural Sensitivities: Include any cultural or social factors that may influence communication styles.
- Update as Needed: Regularly review and adjust the Audience Prompt to reflect any changes in your target audience.
- Align with Goals: Ensure that the audience characteristics you define support your overall program objectives.
How the AI Processes the Custom Audience Prompt
- Input Analysis: The AI reads the Custom Audience Prompt to understand the audience's characteristics.
- Contextual Adaptation: Adjusts language, tone, and content to match the audience's preferences and needs.
- Integration with Other Prompts: Combines insights from the Audience Prompt with Goals, Communication Style, and other prompts.
- Real-Time Adjustment: Utilizes patient responses and history to refine interactions on the fly.
- Output Generation: Produces messages and content that are personalized, relevant, and effective for the specified audience.
Examples of Custom Audience Prompts
a) Healthy Lifestyle Program
Audience Prompt Example:
"Adults aged 25-45 interested in adopting healthier lifestyle habits, including improved nutrition and increased physical activity. They may have busy schedules and limited knowledge about health and fitness but are motivated to make positive changes."
b) Breast Cancer Symptom Monitoring
Audience Prompt Example:
"Women aged 30-60 who are undergoing treatment for breast cancer. They may be experiencing physical and emotional challenges related to their condition and treatment side effects. Sensitivity and empathy are essential in communication."
c) Diabetes Treatment and Medication Compliance
Audience Prompt Example:
"Patients diagnosed with Type 2 Diabetes who may struggle with medication adherence and lifestyle modifications. They require clear guidance, motivational support, and education about managing their condition effectively."
d) Cognitive Behavioral Therapy (CBT) Program
Audience Prompt Example:
"Individuals aged 18 and above experiencing mild to moderate anxiety or depression. They are open to self-help strategies and interested in learning CBT techniques to manage their symptoms. A compassionate and encouraging tone is important."
Frequently Asked Questions (FAQ)
1. Why is the Custom Audience Prompt important?
The Custom Audience Prompt allows the AI to tailor its interactions to the specific needs, preferences, and characteristics of your target audience, resulting in more effective and engaging communications.
2. How detailed should my Audience Prompt be?
Provide as much relevant detail as possible, including demographic information, emotional states, challenges faced, and any cultural considerations. This helps the AI better understand and connect with your audience.
3. Can I use the same Audience Prompt for different programs?
While you can reuse Audience Prompts, it's recommended to tailor each prompt to the specific program and objectives to maximize effectiveness.
4. How does the Audience Prompt interact with patient history and responses?
The AI combines the general characteristics from the Audience Prompt with individual patient data to personalize interactions further, ensuring that communications are both broadly appropriate and individually relevant.
5. What if my audience changes over time?
You should regularly review and update your Audience Prompt to reflect any changes in your target audience to maintain the relevance and effectiveness of the AI interactions.
6. How do Core Prompts affect my Custom Audience Prompt?
Core Prompts provide the foundational guidelines for safety and compliance. Your Custom Audience Prompt operates within these guidelines, ensuring that all AI interactions remain secure and adhere to regulatory standards.
7. Can the AI handle multiple audience segments within one program?
Yes, the AI can be configured to adjust communications for different audience segments. You may need to create separate Audience Prompts or specify the variations within a single prompt.
8. How does the AI adapt communication style based on the Audience Prompt?
The AI analyzes the characteristics defined in the Audience Prompt and adjusts language complexity, tone, and messaging to suit the audience's preferences and needs.
9. Is the Audience Prompt used in real-time interactions?
Yes, the AI utilizes the Audience Prompt during real-time interactions, combining it with session data and patient responses to deliver dynamic and responsive communications.
10. What should I avoid including in my Audience Prompt?
Avoid including irrelevant information or violating any privacy regulations by including personally identifiable information (PII). Focus on general characteristics that define your target audience.
By effectively utilizing the Custom Audience Prompt, you empower Storyline Intelligence's AI to deliver personalized, meaningful, and impactful interactions that resonate with your audience and support your program's goals.
