Revolutionize Your Clinic's New Patient Marketing 

Your patients expect convenience, empathy, and personalized care. Our on-demand consultations seamlessly blend cutting-edge technology with a human touch, creating an experience that patients truly appreciate. By offering flexible, asynchronous consultations patients can engage with you at their own pace and comfort. In addition, our Behavioral A.I. technology ensures that each consultation is tailored to the individual, making patients feel listened to and genuinely cared for. The result? A remarkable patient experience that fosters trust, strengthens relationships, and improves outcomes.

On-demand consultations that patients love.

1. Works while you sleep: Attract, consult, and onboard new patients automatically. Storyline's intelligent automation simplifies patient intake, collecting essential information and ensuring a seamless onboarding experience.
2. Personalized Consultations: Offer tailored, interactive consultations with asynchronous recorded consultations that work for you 24/7/365. You'll have everything you need to attract new patients with memorable first impressions.
3. Powerful Productivity Gains: No scheduling headaches, no-shows, or late appointments . Patient's can do it from their phone on-demand.  It's efficient and seamless.
4. Relationships Included: Empathy, understanding, and engagement is built in. Communicate effectively with your patients through live and asynchronous video, chat, email, and text messaging. Keep all your conversations in one smart inbox for optimal organization and responsiveness.

Now that there’s an automated consultation platform everyone can actually use, here’s how you can actually use it.

Drawing from extensive research and industry best practices, we've crafted the ultimate guide to building your own automated consultations, ensuring you have access to the most effective strategies for creating exceptional experiences. 

Phase 1: Welcome and Introduction

• Step 1.1: Welcome video from the doctor introducing themselves, the clinic, and showcasing empathy
• Step 1.2: Overview of the consultation process and objectives, emphasizing the focus on personalized care

Phase 2: Patient Background Information

• Step 2.1: Patient's reason for seeking consultation (text input or multiple-choice)
• Step 2.2: Patient's medical history (text input, multiple-choice, or checkboxes)
• Step 2.3: Patient's current medications and allergies (text input)

Phase 3: Assessment and Questions

• Step 3.1: Clinically validated assessments (as relevant to the patient's concerns), selected from Storyline's Library of clinical tools
• Step 3.2: Customized questionnaire related to the patient's reason for consultation, utilizing Behavioral A.I. for a more personalized experience
• Step 3.3: Optional video submission by the patient to provide additional context or ask questions

Phase 4: Wrap-up and Next Steps

• Step 4.1: Summary of the consultation and timeline for doctor's evaluation, including automated notifications for both patients and doctors
• Step 4.2: Thank you message and information about follow-up communication, emphasizing the personalized care approach

Suggestions:

1. Utilize Storyline's Triggers & Actions to create automated responses and actions based on individual patient responses, streamlining the consultation process.
2. Personalize the consultation experience by addressing patients by their names and using the information gathered during the consultation to tailor responses.

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