Storyline is a serious piece of infrastructure with customers relying on us to provide rock-solid reliable service for mission critical customer communications. Providing these services while improving and maintaining Storyline's costs money, and we want to continue providing the kind of reliable service that our customers can depend on.

Why is pricing linked to number of contacts in my account?

If you're a larger organization sending more messages, you're deriving more value from the product, using more resources and costing more to service, so you should be paying more than a smaller business with fewer contacts.

We've priced Storyline to fit with your business as you start, and to allow us to support you fully as you grow and add customers.

If you have any questions or concerns, you can email or chat with us directly and we'll be happy to answer any questions or concerns.